VAIO User Guide

FAQ

#### What should I do if my VAIO computer does not turn on (the power indicator light does not turn on)?

- Make sure all cables are securely connected to devices, such as between your VAIO computer and the power cord and between the power cord and an AC outlet. [Details]

- Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet. [Details]

- If you plug the power cord of your VAIO computer into a power strip with a switch, make sure the switch is turned on and the power cord of the power strip is securely plugged into an AC outlet.

- If you do not turn off your VAIO computer through the normal procedure, the power controller may be suspended due to a program error.
  Disconnect all cables and peripheral devices, such as the power cord and the USB device, and wait about five minutes. Then, put them back in place and turn on the computer again.

- Check that you are using the supplied Sony power cord and/or AC adapter.
  For your safety, use only the genuine Sony power cord or AC adapter, which is supplied by Sony for your VAIO computer.

- Make sure your VAIO computer is not in Hibernate mode by pressing the (Power) button on the computer.
  Note that if you press and hold down the (Power) button for more than four seconds, the computer will turn off.