VAIO User Guide

Reference

# About Online Support Website

The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.

### Sony online support website

http://www.sony-europe.com/support/
Hint

- If you experience any problem or have a technical question about your VAIO computer, launch VAIO Care first, which offers you various options to help you solve the problem.[Details]

- When you contact VAIO support, you may be asked for the serial number and the model number of your VAIO computer. The serial number is a 15-digit number that can be found:

- in the VAIO Care window;

- on the bottom, on the back panel of the computer, inside the back panel or inside the battery compartment;

- on the original VAIO box.

The model number is located at the lower right corner of the display on the VAIO computer.

## Other websites

You can also find useful information at the following Web sites.

### Sony products

http://www.sony.net/
http://www.sony.net/electronics/

### Operating system online support website

For Microsoft Windows operating system support, visit the Microsoft customer support site.
http://support.microsoft.com/

### The VAIO website

VAIO product information, online store, forum and discussions.
http://www.sony-europe.com/
Select your country, then select VAIO from products.

### The VAIO Forum

Interact with other VAIO users in VAIO social community.
http://www.sony.eu/discussions/community/en/support/vaio_and_computing/
Sony Store, Online
https://shop.sony-europe.com/
Hint

- You can find a link to register your computer online in VAIO Care. [Details]

Related Topic
Read This First
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)