VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series

FAQ

#### What should I do if I cannot create Recovery Media?

- Try the suggestions below:

- Restart your VAIO computer. And then, try to create Recovery Media again.

- Download and install the latest updates using VAIO Update.

- If you use an external DVD drive that comes with an AC adapter, plug the AC adapter into a power source.

- Try other reliable media.

- If the problem persists, visit the VAIO online support website for further assistance.