# Troubleshooting

# IC Recorder ICD-PX333/PX333F

## The IC recorder cannot be properly connected.

- Check that the installation of the software has been successful. Also check the connection as follows:
  - When using an external USB hub, use the supplied USB connection cable.
  - Disconnect and then connect the IC recorder.
  - Connect the IC recorder to another USB port.

- Your computer may be in the system standby/hibernate mode.

  Do not let your computer enter into the system standby/hibernate mode while being connected to the IC recorder.

- Save a backup copy of all of the data stored on the built-in memory or the memory card, and then format the built-in memory or the memory card using the formatting function in the menu.

### Related Topic

- Formatting the memory (Format)