Cyber-shot User Guide
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## Battery pack and power

Cannot insert the battery pack into the camera.

- Make sure the direction of the battery pack is correct, and insert it until the battery eject lever is locked.

Cannot turn on the camera.

- After inserting the battery pack into the camera, it may take a few moments for the camera to power up.

- Make sure that the battery pack is inserted correctly.

- The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use.

- The battery pack terminals are dirty. Gently wipe away any dirt with a soft cloth.

- Check that the battery pack type is NP-BN or NP-BN1.

The power turns off suddenly.

- Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the screen before the power turns off.

- If you do not operate the camera for a certain period of time while the power is on and [Eco Mode] is set to [Standard] or [Max], the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again.

The remaining charge indicator is incorrect.

- This is caused when you use the camera in an extremely hot or cold location.

- Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.

The Power/charge lamp of the camera flashes while charging the battery.

- Check that the battery pack type is NP-BN or NP-BN1.

- The Power/charge lamp of the camera flashes infrequently when you use a battery pack that has not been used for a long time. In such cases, remove the battery pack from the camera and re-insert it.

- For details, see “Battery pack” [Details].

The battery is not charged even if the Power/charge lamp turns off and charging is finished.

- This happens when you charge the battery pack in an extremely hot or cold location. Charge the battery pack within the proper charging temperature range of between 10°C to 30°C (50°F to 86°F).

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