Cyber-shot User Guide
Print
Top page > Troubleshooting > Troubleshooting > Viewing images

## Viewing images

Cannot play back images.

- Make sure that the memory card is fully inserted into the camera.

- The folder/file name has been changed on your computer.

- No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.

- The camera is in USB mode. Delete the USB connection. [Details]

- Use “PlayMemories Home” to play images stored on a PC with this camera. Use the application handled with Mac for playing back the images on Mac.

The date and time are not displayed.

- The screen display is set to display images only. Press the (Display Setting) button to display information. [Details]

Cannot display images in index mode.

- The camera is set to Easy Mode. Cancel Easy Mode.

Cannot hear music during slideshow.

- Transfer music files to the camera with “Music Transfer”. [Details]

- Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back.

The image does not appear on the TV.

- Check [Video Out] to see if the video output signal of the camera is set to the color system of your TV. [Details]

- Check whether the connection is correct. [Details]

Back to top