Cyber-shot User Guide
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## Self-diagnosis display

If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working. The last two digits (indicated by ) will differ depending on the state of the camera.
If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need repair.
Contact your Sony dealer or local authorized Sony service facility.
C:32:

- There is trouble with the camera’s hardware. Turn the power off and on again.

C:13:

- The camera cannot read or write data on the memory card. Try turning off and on the camera again, or taking out and inserting the memory card several times.

- The internal memory has experienced a format error, or an unformatted memory card is inserted. Format the internal memory or the memory card. [Details]

- The inserted memory card cannot be used with the camera, or the data is damaged. Insert a new memory card.

E:61:
E:62:
E:91:

- A camera malfunction has occurred. Initialize the camera, then turn the power on again. [Details]

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