Cyber-shot User Guide
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Top page > Troubleshooting > Warning indicators and messages > Messages

## Messages

If the following messages appear, follow the instructions.

- The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery, the indicator may flash even though there are still 5 minutes to 10 minutes of remaining battery time left.

For use with compatible battery only

- The battery inserted is not an NP-BN1 (supplied) battery pack.

System error

- Turn the power off and then on again.

Camera overheating
Allow it to cool

- The camera temperature has risen. The power may turn off automatically, or you may be unable to record movies. Leave the camera in a cool location until the temperature goes down.

Internal memory error

- Turn the power off and then on again.

Reinsert the memory card

- The inserted memory card cannot be used in the camera.[Details]

- The terminal section of the memory card is dirty.

- The memory card is damaged.

Memory card type error

- The inserted memory card cannot be used in the camera. [Details]

Error formatting internal memory
Error formatting memory card

- Format the media again. [Details]

Memory card locked

- You are using the memory card with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position.

Read only memory card

- The camera cannot record or delete images on this memory card.

No images

- No images that can be played back have been recorded in the internal memory.

- No images that can be played back have been recorded in this folder of the memory card.

Folder error

- A folder with the same first three digit number already exists on the memory card (for example: 123MSDCF and 123ABCDE). Select another folder, or create a new folder. [Details] [Details]

Cannot create more folders

- The folder with a name beginning with “999” exists on the memory card. You cannot create any folders if this is the case.

Cannot display file

- An error occurred while the image was playing back.
  No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.

Read only folder

- You have selected a folder that cannot be set as a recording folder on the camera. Select another folder. [Details]

File protected

- Release the protection. [Details]

Image size over limit

- You are playing back an image with size that cannot be played back on the camera.

Unable to detect face for retouch

- You may not be able to retouch the image depending on the image.

(Vibration warning indicator)

- Camera shake may occur due to insufficient light. Use the flash, or mount the camera on a tripod to secure the camera.

Turn the power off and on again

- The lens malfunction.

VGA is not supported with this memory card

- For recording movies, it is recommended that you use a memory card of 1 GB or larger.

Maximum number of images already selected

- Up to 100 files can be selected when using [Multiple Images].

- You can add (Print order) marks to up to 999 files.

Operation cannot be executed in unsupported files

- Processing and other editing functions of the camera cannot be performed on image files that have been processed using a computer or images that were recorded with other cameras.

No internal memory space remaining
Delete all images?

- The internal memory is full. To record to the internal memory, select [Yes] and delete unwanted images.

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