Cyber-shot User Guide
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## Computers

“Memory Stick PRO Duo” media is not recognized by a computer with a “Memory Stick” media slot.

- Check that the computer and the “Memory Stick” media Reader/Writer support “Memory Stick PRO Duo” media. Users of computers and “Memory Stick” media Readers/Writers made by manufacturers other than Sony should contact those manufacturers.

- If “Memory Stick PRO Duo” media is not supported, connect the camera to the computer. The computer recognizes the “Memory Stick PRO Duo” media. [Details]

Your computer does not recognize the camera.

- When the battery level is low, insert the charged battery pack.

- Set [USB Connect] to [Mass Storage]. [Details]

- Use the dedicated USB cable (supplied).

- Disconnect the dedicated USB cable from both the computer and the camera, and connect it again firmly.

- Disconnect all equipment other than the camera, the keyboard and the mouse from the USB connectors of your computer.

- Connect the camera directly to your computer without passing through a USB hub or other device.

Cannot import images.

- Connect the camera and your computer correctly making a USB connection. [Details]

- When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by the camera. [Details]

After making a USB connection, “PMB” does not start automatically.

- Make the USB connection after the computer is turned on.

After making a USB connection, “PMB Portable” does not start.

- Set [LUN Setting] to [Multi]. [Details]

- Set [USB Connect] to [Mass Storage]. [Details]

- Connect the computer to the network.

Cannot play back images on your computer.

- If you are using “PMB”, refer to “PMB Help”. [Details]

- Consult the computer or software manufacturer.

The image and sound are interrupted by noise when you view a movie on a computer.

- You are playing back the movie directly from the internal memory or the memory card. Import the movie to your computer using “PMB” and play it back. [Details]

Images once exported to a computer cannot be viewed on the camera.

- Export them to a folder recognized by the camera, such as “101MSDCF”.

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