Cyber-shot User Guide
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## Battery pack and power

Cannot turn on the camera.

- The battery pack is discharged. Charge the camera.

The power turns off suddenly.

- Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off.

- If you do not operate the camera for a certain period of time while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again.

Battery life is short.

- Charge the battery until the charge lamp disappears.

- You are using the camera in an extremely hot or cold location, or the charging is insufficient. This is not a malfunction.

- If you have not used the camera for a prolonged period, the efficiency of the battery will be improved by repeatedly charging and discharging it.

- When usable battery life becomes half the usual time, even after charging the battery fully, the battery may need to be replaced. Consult your nearest Sony dealer.

Cannot charge the camera.

- Turn off the camera and make the USB connection.

- Disconnect the dedicated USB connection support cable (supplied), and then reconnect it.

- Use the dedicated USB connection support cable.

- Charge the battery in an ambient temperature of 10°C to 30°C (50°F to 86°F).

- Turn on the computer and connect the camera.

- Release the computer from sleep or hibernation status.

- Connect the camera directly to a computer using the supplied dedicated USB connection support cable.

- Connect the camera to a computer with an operating system that is supported by the camera.

- After trying the remedies above, if the problem still persists, press the RESET button using a fine-tipped object, and turn on the power. Then reconnect it to the computer using the supplied dedicated USB connection support cable.

The remaining charge indicator is incorrect.

- This phenomenon may occur if you use the camera in an extremely hot or cold location.

- A discrepancy arose between the remaining charge indicator and the actual remaining battery charge. Fully discharge the battery pack once, then charge it to correct the indication.

- The battery pack is dead. [Details] Consult your nearest Sony dealer.

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