Cyber-shot User Guide
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Top page > Troubleshooting > Warning indicators and messages > Messages

## Messages

If the following messages appear, follow the instructions.

- The battery level is low. Charge the battery pack immediately. Depending on the conditions of use the indicator may flash even though there are still 5 minutes to 10 minutes of remaining battery time left.

System error

- Turn the power off and then on again.

Camera overheating
Allow it to cool

- The camera temperature has risen. The power may turn off automatically, or you may be unable to record movies. Leave the camera in a cool location until the temperature goes down.

Internal memory error

- Turn the power off and then on again.

Error formatting internal memory

- Format the media again. [Details]

No images

- No images that can be played back have been recorded in the internal memory.

No still images

- The selected folder or date does not contain a file that can be played back in a slideshow.

Folder error

- A folder with the same first three digit number already exists on the internal memory (for example: 123MSDCF and 123ABCDE). Select another folder [Details], or create a new folder. [Details]

Cannot create more folders

- The folder with a name beginning with “999” exists on the internal memory. You cannot create any folders if this is the case.

Empty folder contents

- You tried to delete a folder containing one or more files. Delete all of the files and then delete the folder.

Folder protected

- You tried to delete a folder that is protected as read only on a computer.

Cannot display file

- An error occurred while the image was playing back.
  No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.

Read only folder

- You have selected a folder that cannot be set as a recording folder on the camera. Select another folder. [Details]

File protected

- Release the protection. [Details]

Image size over limit

- You are playing back an image of a size that cannot be played back on the camera.

Unable to detect face for retouch

- You may not be able to retouch the image depending on the image.

(Vibration warning indicator)

- Camera shake may occur due to insufficient light. Use the flash, or mount the camera on a tripod to secure the camera.

Maximum number of images already selected

- Up to 100 files can be selected when using [Multiple Images].

- You can add (Share it Later) marks to up to 999 files.

Error Playing Music

- Delete the Music file, or replace it with a normal Music file.

- Execute [Empty Music], then download a new Music file.

Error Formatting Music

- Execute [Empty Music].

Operation cannot be executed in unsupported files

- Processing and other editing functions of the camera cannot be performed on image files that have been processed using a computer or images that were recorded with other cameras.

Preparing Image Database File Please wait

- The camera restores the date information, etc., in cases where images have been deleted on a PC, etc.

- The necessary Image Database File is created after the internal memory is formatted.

- The number of images exceeds that for which date management in a database file by the camera is possible. To register additional images in the Image Database File, delete images in [Date View].

- It is not possible to record to the camera’s Image Database File or play back using [Date View]. Use “PMB” to back up all images to a PC and use it to restore the internal memory.

Image Database File error
Cannot recover

- Import all of the images to the computer with “PMB”, and format the internal memory. [Details]
  To view the images again with the camera, export the imported images to the camera with “PMB”.

Recording function unavailable due to high internal temperature

- The camera temperature has risen. You cannot record images until the temperature has gone down.

Recording has stopped due to increased camera temperature

- Recording has stopped due to a rise in temperature while recording a movie. Please wait until the temperature goes down.

- When you record movies for a long time, the camera temperature rises. In this case, stop recording movies.

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