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- Home Network (DLNA) Symptoms

# Home Network (DLNA) Symptoms

- Your TV cannot connect to the server.
- A message appears stating that the TV cannot connect to your network.
- DLNA-certified media server is inaccessible although it is listed under [Media] in the Home Menu.
- Some photo, music, video files in the connected USB device or DLNA-certified media server are not displayed.
- When using the renderer function, music files cannot be played back.

Your TV cannot connect to the server.
  - Check the LAN cable or connection to your server and your TV.
  - Check if your network is properly configured on your TV.
A message appears stating that the TV cannot connect to your network.
  - Check the current network settings. Press HOME, then select → [Network] → [Network Set-up] → [View Network Status]. If all of your network settings are 0.0.0.0, your server may not be connected properly. Check your network connections and/or server’s instruction manual for connection information.
  - Reconfigure your network settings.
  - If the LAN cable is connected to an active server and the TV has acquired an IP address, check your DLNA-certified media server’s connections and configurations.

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  - Your IP address configuration can be viewed by selecting the [View Network Status] option.
DLNA-certified media server is inaccessible although it is listed under [Media] in the Home Menu.
  - Check your LAN cable/connection or your server connections. The TV may have lost connection with the server.
  - Perform [Server Diagnostics] to check if your media server is properly communicating with the TV. Press HOME, then select → [Network] → [Home Network Setup] → [Server Diagnostics].
Some photo, music, video files in the connected USB device or DLNA-certified media server are not displayed.
  - Unsupported files may not be displayed.
  - The accessible file or folder limit in a directory is 1,000 for USB and 30,000 for a DLNA-certified media server. This limit includes non-supported files or just folders. Files or folders are populated based on their timestamps. Photo, music files or folders exceeding the limit will not be displayed.
When using the renderer function, music files cannot be played back.
  - Some applications display a photo file pre-installed in the PC simultaneously with music playback when using the renderer function. Depending on the pre-installed photo file, music playback may not be possible, but may become possible by changing the photo file.

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