# Personal Computer VAIO Pro 11/13 SVP1122/SVP1322

## About Online Support Websites

The online support website provides information about frequently asked questions about your VAIO computer.

### Sony online support website

http://www.sony.eu/support/

#### Hint

- If you experience any problem and have a technical question about your VAIO computer, launch VAIO Care first, which offers you various options to help you solve the problem. See Keeping Your VAIO Computer in Optimum Condition (VAIO Care) for more information.

- When you contact VAIO support, you may be asked for the serial number and the model number of your VAIO computer. The serial number is a 15-digit number that can be found:

  - in the VAIO Care window;

  - on the bottom, the back panel of the computer, inside the back panel or inside the battery compartment;

  - on the original VAIO box.

  The model number is located at the lower right corner of the display on the VAIO computer.

### Other websites

You can find other useful information from the following URL.

#### Sony products

http://www.sony.net/

http://www.sony.net/electronics/

#### Operating system online support website

For Microsoft Windows operating system support, visit the Microsoft customer support site.

http://support.microsoft.com/

#### The VAIO website

VAIO product information, online store, forum and discussions.

http://www.sony.eu/

#### The VAIO Forum

Interact with other VAIO users in VAIO social community.

http://www.sony.eu/discussions/community/en/support/vaio_and_computing/

#### Sony Store, Online

https://shop.sony-europe.com/

#### Hint

- You can find a link to register your computer online in VAIO Care. Click(Start), All Programs, and VAIO Care.

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### Related Topic

- Read This First
- Keeping Your VAIO Computer in Optimum Condition (VAIO Care)

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