# Personal Computer VAIO Pro 11/13 SVP1122/SVP1322

## Notes on Recovery

Read the following notes thoroughly before recovering your VAIO computer.

### Important notes on recovery

- Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings. Make sure you have a backup copy of your valuable data.

- Disconnect all peripherals from your VAIO computer except the power cord, the AC adapter, or devices required for recovery before recovering the computer.

- Do not stop the recovery process until the process is complete.

- If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged.

### Notes on software

- Recovering your VAIO computer can restore only the preinstalled software. The software that has been installed on your own or the data you have created since purchase cannot be restored. In addition, you cannot restore only Windows.

- Certain preinstalled software includes options that allow the applications to uninstall or install themselves. However, the software may not work properly on your VAIO computer if such options are used.

- Installing software to modify partition sizes may disable recovery or Recovery Media creation.

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### Related Topic

- About Recovery
- Creating Recovery Media
- Recovering from the Recovery Area
- Recovering from Recovery Media

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