# Personal Computer VAIO Pro 11/13 SVP1122/SVP1322

## Backing Up Your Data when You cannot Start Windows

If you cannot start Windows, back up your data with VAIO Care Rescue.

1. Press the ASSIST button while your VAIO computer is off.

   The VAIO Care (Rescue Mode) screen appears.

2. Select Start VAIO recovery solutions.

   Follow the on-screen instructions until the VAIO Care Rescue screen appears.

3. Click Tools and Rescue Data.
4. Follow the on-screen instructions.

#### Note

- If your VAIO computer is equipped with the USB port that is compliant with the USB 2.0 standard when you use a USB device to back up your data, connect the USB device to the port.

#### Hint

- If the display language selection window appears in step 2, select your desired language and click OK.

- Alternatively, you can start VAIO Care Rescue with Recovery Media. See Recovering from Recovery Media for more information.

- It is recommended that you select an external hard disk drive as a location to save rescued files if you select Custom rescue.

#### Notes on using Rescue Data

- Handle rescued files with care to protect from unauthorized access.

- Disable the Windows hard disk drive encryption feature before using Rescue Data to back up and restore your data.

  However, rescued files which are not encrypted on the built-in storage device can be easily accessed by unauthorized users using Recovery Media and this software. Therefore, after using the software, be sure to set the power-on or hard disk password, enable the Windows hard disk drive encryption feature, and keep the Recovery Media in a secure place to protect rescued files from unauthorized access.

- To restore copyright protected data, such as music files organized by digital media playback software, use a backup tool specified by the software you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.

- Rescue Data does not support backup of a file whose name including the path is over 260 characters.

- Using Rescue Data does not guarantee to back up all the data on your built-in storage device.

  Sony assumes no liabilities for any loss of your data arising out of the backup process.

- Use the power cord or the AC adapter to power your VAIO computer while using this software.

- Rescued files may be divided into two or more files and saved in a specified location or renamed, depending on the location you select. Use VAIO Data Restore Tool to restore the rescued files. See Restoring Your Data with VAIO Data Restore Tool for more information.

- If an external hard disk drive or optical disc drive does not support the USB connection, you need to install a software driver.

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### Related Topic

- About Backup
- About Types of Backup
- Restoring Your Data with VAIO Data Restore Tool
- Creating a Restore Point
- Restoring System Files Using the Restore Point when You cannot Start Windows

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