VAIO User Guide

FAQ

#### What should I do if I cannot use NFC/One-touch functions?

- Move the NFC/One-touch functions supported device so that both the Touch marks of the device and your VAIO computer become as close as possible.
  If NFC/One-touch functions still do not work, move the device a little, or keep it away from the computer and after over 10 seconds, touch the computer with the device.

- Make sure that NFC/One-touch functions are enabled on the supported device.
  You may need to change the device settings depending on the device you use. For detailed information, refer to the manual that came with your device.

- Enable NFC/One-touch functions.
  Open the charms [Details] and select the Settings charm. Select Change PC settings in the lower-right corner, and select Wireless in the left pane. Turn off Airplane mode and change the NFC setting under Wireless devices to On.

- Do not bring metallic objects other than NFC/One-touch functions supported devices close to the Touch mark on your VAIO computer.

- Do not touch your VAIO computer with more than one NFC/One-touch functions supported device simultaneously.

- If NFC/One-touch functions still do not work after you perform above operations, restart your VAIO computer.