VAIO User Guide SVS13A1/SVS1311/SVS1511 Series

FAQ

#### What should I do if I forget the Windows password?

- The Windows password is case-sensitive. Check your password and enter again.

- Log on using a user account that has system administrator privileges to reset your password.

- If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery. [Details]