VAIO User Guide VPCJ23 Series

FAQ

#### What should I do if I cannot recover my VAIO computer from the recovery area?

- Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue.

- If the problem persists, visit the VAIO online support website for further assistance.